Warranty & Product care


Our good name relies on putting the customer first and always doing the right thing. We take these things very seriously, and this is reflected in the details of our warranty.




A 12 month guarantee and 30 day “change of mind” policy applies to all purchases. Conditions apply.

All products sold by Dimitries Jewellers are subject to the Consumer Guarantees Act 1993.

The guarantees made under the therefore mentioned Act are that the goods sold to consumers will:

       -    Be of acceptable quality; meaning they will do what they are made to do, and are acceptable in appearance and finish.
       -    Be fit for a particular purpose that a customer may enquire about.
       -    Match the description given in any advertisements or marketing communications.
       -    Match the sample or demonstrated model
       -    Be owned by the consumer upon it being purchased from our store.